FAQ - Frequently Asked Questions
- General Questions
- Chronicle Recorder
- Chronicle Website – Managing My Own Chronicles
- Chronicle Website – Finding and Viewing Chronicles
What is Project Chronicle?
Project Chronicle is a free technology preview from Autodesk Research that allows users to capture, share, and learn from software workflows. Project Chronicle consists of a recording application to capture recordings, and a website that displays the recordings as interactive video tutorials. For more information, please see the video.
What are the latest updates?
The November 2013 update contains the following new features:
- New! Automatic publishing. Added sharing option in the Recorder so a Chronicle can be shared while it is still being prepared. (Note old Chronicles still need to be published manually.)
- New! Custom and monitor-specific recording region. Screenshots via F-key or Tools menu.
- New! Option to turn off visualization for mouse movement and clicks.
- New! Option of key input capture during recording and display during Chronicle playback.
- New! Filtering Chronicles based on language. Authors: Please make sure the language set is correct. This could be based on the audio narration, the graphical UI being presented, or whatever you think is appropriate for your audience.
- New! Additional embed size optimized for the Autodesk Discussion Groups (748x468).
The September 2013 update adds a new product support:
- Autodesk Inventor 2013 and 2014 support for the Chronicle Recorder and Website.
The March 2013 update contains a number of new features:
- Delete unwanted sections of your captured video in the Chronicle Recorder.
- Embed Chronicles on your own website or blog.
- Use Groups to share private Chronicles with your entire team.
- Download a copy of your own videos.
All of the latest updates to the Chronicle Website and Recorder can be viewed on this page.
Is Project Chronicle Free?
Yes! Project Chronicle is a free technology preview available from Autodesk Labs.
Will Project Chronicle graduate from Autodesk Labs into a real product? What happens if it doesn’t?
Because Project Chronicle is still an Autodesk Labs technology preview, we cannot make any promises about what will happen next. What we can say is that our team is still actively working on the project, and in particular we will continue to add the features that customers have been requesting. If you are hoping that Chronicle becomes an official Autodesk product we strongly encourage you to send us your feedback! It really does make a difference, and helps provide direction for the project. The feedback so far has been great, and we want that to continue. We have read and responded to every feedback message we have received.
If Project Chronicle is ever discontinued, or transitioned to another system, you can be assured that we will give any users who have uploaded content an opportunity to obtain the materials they have contributed. For more information on Autodesk Labs technology previews please see this website.
How is Project Chronicle different from YouTube?
First, Project Chronicle provides users with a application to record their software workflows. Second, the application doesn't just record the video and voice narration, it also records the actions that are carried out, such as the commands, settings, and dialog boxes that are used. These events are displayed on an interactive timeline when viewing the Chronicles on the website, enhancing the viewing and learning experience.
What Products are supported?
Currently, Chronicle works with AutoCAD 2013 and 2014 (Windows), Revit 2013 and 2014, Inventor 2013 and 2014, and their verticals. AutoCAD LT 2014 is also supported. We hope to have additional products supported in the near future. You can still record videos for other applications, including 3rd party software, but no workflow data will be recorded (such as the commands that are used).
What web browsers are supported?
Currently, the Chronicle website can be viewed using the following supported web browsers: Firefox 14 or higher (PC & Mac), Chrome 20 or higher (PC & Mac), Internet Explorer 9 or higher (PC), or Safari 6 or higher (Mac).
Are there any known technical issues?
Currently, the Chronicle Recorder is only able to record when your monitor is set to True Color (32 bit). When recording Revit with Windows 7, you may experience video artifacts if the Windows Aero display theme is disabled. If you have any other technical problems please let us know by using the feedback page.
How can I request additional features?
If you like Chronicle but would like to see additional features, we’d love to hear from you! Please let us know by using the feedback page.
How do I create my own Chronicles?
Creating Chronicles is easy! First, download and install the Chronicle Recorder from the download page. Run the Recorder and then click record. Your recording will be uploaded to the website automatically.
How do I run the Chronicle Recorder?
Once installed, the Chronicle Recorder can be launched from within AutoCAD (Plug-ins tab), Revit (Add-Ins tab), or directly from the Windows desktop.
How do I configure the screen region that will be recorded?
The Chronicle Recorder always records the entire foreground window. If you resize or change windows, the region will automatically update.
How do I configure the capture codec, resolution, or framerate?
Videos are captured at a resolution of 1280x800. To ensure high-quality recordings, the Chronicle Recorder uses preset recording settings that cannot be changed. If the window you are capturing is a lot larger than this size, text and menus in the resulting Chronicle may be hard to read. We recommend you making a short test Chronicle first to check for any legibility issues.
What aspect ratio should my recordings be?
For optimal quality, Recordings should be captured at an aspect ratio 16:10. If you click on the red capture rectangle during recording, your foreground window will automatically snap to a 16:10 ratio.
How do I edit my recording?
The only video editing tool currently supported is deleting sections of your recording in the Chronicle Recorder, before it is uploaded. To use this tool, click “Edit Video” on the preview window, which is displayed immediately after stopping your recording.
Why doesn’t my audio sound very good?
The audio quality will depend on your recording conditions. For the best audio, we recommend you record your audio with a good microphone in a quiet location.
Where are my recordings saved?
When you save a recording it will be automatically uploaded to the Chronicle website. All of your Chronicles can be viewed and downloaded from the My Chronicles page of the Chronicle website.
If I upload a recording will everyone be able to view it?
At the end of the recording process, you can choose whom you want to share the Chronicle with. You can choose one of the following three sharing options:
- Public: Anyone can view the Chronicle.
- Unlisted: Only visible to people who know the link.
- Private: Only users or groups that you list will be able to view the Chronicle. (Set these via My Chronicles page of the Chronicle website after it has been uploaded.)
What do I do if I’m experiencing problems with signing in or uploading Chronicles?
It might be a network configuration issue. If you're accessing the Internet through a network proxy server please read this, and if your network traffic passes through a firewall please read this. Check with your network administrator if you're unsure about network settings.
How do I delay automatic uploading?
To upload your chronicles at a later time you can either:
- Sign out from the Recorder. This way your recorded chronicles will be processed but not uploaded until you sign back in; or
- Go to Tools > Uploads... and click on the “Pause Processing and Uploading” button. Both processing and uploading for all the chronicles will be paused until you click on this button again to Resume. Note that the decision to pause processing and uploading will be remembered by the Recorder even after you exit it and come back.
The Recorder will automatically detect and use the proxy settings that are configured in the Windows Control Panel, so in most cases you don't need to do anything.
However, if you're using a proxy that requires authentication or manual configuration, support for this is now in the latest version of the Recorder:
- Open the Chronicle Recorder.
- Choose the Tools > Preferences... menu item.
- Click on the Network tab.
- Select Manual proxy configuration:
- Enter your proxy settings. (If you don't require a username or password you can leave those blank.)
- Click OK.
If you're unsure about your proxy settings, please check with your network administrator.
The first time that you launch the Chronicle Recorder, your firewall software may display a message asking permission for Chronicle to access the Internet. The Recorder must be allowed access in order for you to be able to sign in and upload Chronicles. If you missed this step, you may need to manually configure your firewall. In some cases the firewall must be configured by an administrator.
For firewall software installed on your computer, please add the following files to the exception or allowed list:
C:\Program Files\Autodesk\Chronicle\bin\Chronicle.exe(32-bit Windows); or
C:\Program Files (x86)\Autodesk\Chronicle\bin\Chronicle.exe(64-bit Windows)
You must allow HTTPS (TCP port 443) traffic with these hosts:
Please contact your network administrator if you need assistance.
How do I access my recordings?
To view the recordings you’ve uploaded, you need to first sign in using the same account that was used to upload the recordings from the Recorder. Once singed in, go to your Autodesk ID in the top right corner of the webpage, and then click My Chronicles.
Why does the recording I just uploaded still say “Preparing” on the My Chronicles page?
Once an upload is completed, it needs to be prepared by our server so it can be viewed as an interactive Chronicle. This may take some time, depending on current server traffic. You will receive an email when the system is finished preparing your Chronicle.
I uploaded a Chronicle, so why can’t my colleagues see it?
Once a recording is uploaded and prepared, it will be published automatically. If others don't see the Chronicle, go to your My Chronicles page. Make sure the Chronicle does not have a failure status. The Chronicle may be set to private or unlisted. Click it's Edit button to make sure you have selected the correct choice in the Sharing Options section. Chronicles older than Nov 2013 which has never been published must still be published manually. Click it's Publish button and fill in the required information.
If I upload a recording will everyone be able to view it?
Nobody will be able to view your Chronicle until you click publish on the website. When you publish it, you can choose who you want to share it with. You can choose one of the following three sharing options:
Public: Anyone can view the Chronicle
Unlisted: Only visible to people who know the link
Private: Only users or groups that you list will be able to view the Chronicle
How do I use groups?
Groups make it easier to share your private Chronicles with your own team. To create a Group, you first need to sign in to the website. Once singed in, go to your Autodesk ID in the top right corner of the webpage, and select “My Groups”. From the My Groups page you can create a new group, and view and manage other groups that you own or belong to. When you create the group you will add members to it. Then, when you publish a private Chronicle, you can share it with that group, and all members of the group will be given access to it. Any updates to a group’s membership will immediately update who has permission to view the Chronicles shared with that group. So instead of managing a list of users for every individual Chronicle you create, you only need to manage a single list of users for the group. Groups cannot be used to share public or unlisted Chronicles.
Can I embed a Chronicle on my own webpage?
Yes! When viewing a public or unlisted Chronicle, there is an embed button. You will get a snippet of html code that you can paste into your own website. This will embed the Chronicle, and viewers will be able to play the Chronicle directly from your page, or follow a link to view it on the Chronicle website.
What do I do if I’m experiencing problems with sound or video during playback?
Here’s a few things you could check before filing a bug:
- Make sure you are running the latest version of one of the supported browsers on the supported OS. Install latest updates.
- Empty your browser cache and restart the browser. Here’s the info on how to do it right: http://www.wikihow.com/Clear-Your-Browser's-Cache
- Try playing a problem chronicle on another computer. Try somebody else’s chronicle and see if you experience the issue.
If you still have trouble after these steps please submit a bug!
Where can I see a list of all the chronicles on the website?
The homepage of the Chronicle Website provides a gallery of all of the public Chronicles on the website.
What if I only want to see Private Chronicles that have been shared with me?
To view private Chronicles, go to the Chronicle Website and sign in. You can then click on Private Chronicles in the Chronicle Gallery to only view the Chronicles that have been share with you.
What if I only want to see Private Chronicles that have been shared with my Group?
To view the Chronicles associated with a group that you are a member of, go to your My Groups page and click on the name or image associated with the group.
How can I find specific Chronicles?
The Chronicle Website has a set of powerful search and filter features to help you quickly find Chronicles of interest. You can use the search box at the top of the webpage, or you can expand the Filters panel. The filters allow you to find Chronicles that showcase as specific product, or even a specific command within a product.
When viewing a Chronicle, how do I use the timeline?
The timeline displays event markers that show you all of the events that occurred during the recording. They are synchronized with the video. You can click on any event marker to go directly to that part of the video. You can hover the cursor over an event marker to display additional information about that event. You can zoom in to the timeline to see more details, and you can use the timeline search to find specific events within the Chronicle.
When viewing a Chronicle, how do I use the Thumbnail Navigator?
The thumbnail navigator provides an illustrated timeline of the Chronicle you are viewing. You can access it by clicking the panel on the left side of the webpage when viewing a Chronicle. Clicking on any of the thumbnails will seek to that time in the video. Clicking between two thumbnails will zoom into the time segment that takes place between those two thumbnails.
Why are there event markers missing, or event markers for events that didn’t actually occur?
The timeline shows all of the events that are reported to the Recorder by the associated Autodesk product. We’ve done our best to make this reporting mechanism as accurate as possible, but in some cases, there may be inaccuracies. If you notice a problem please let us know by using the feedback page.